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Text messages

Text Messaging Terms

Effective October 30, 2026 · Last updated October 30, 2026 · CrestworkCare.com

1. About these terms

These Text Messaging Terms apply to text messages (SMS and MMS) from Crestwork Home & Property Care, operated by Mindful Movers, Inc., a Tennessee corporation. By joining one of our text programs, you agree to these terms and to our Privacy Policy. Our Terms of Service cover our services.

2. Our two text programs

Crestwork Service Texts. Texts about your request or quote, scheduling, appointment reminders, on-the-way and arrival notices, job updates and photos, invoices, receipts and payment reminders, maintenance plan notices, and follow-ups such as asking how we did. Message frequency varies with your request and job.

Crestwork Offers & Reminders. Marketing texts with promotions, seasonal service reminders, maintenance plan offers, referral offers, and news about new services. Up to 4 messages per month. We send these only between 8 a.m. and 8 p.m. in your local time, and never on Sundays.

The two programs are separate. Joining one does not sign you up for the other. Our texts may be sent using automated technology, may come from more than one of our business numbers, and each one identifies us by name.

3. How to join

  • On our website: check the box for the program you want on our quote or contact form, or on our text sign-up page. The boxes are never pre-checked and are not required to submit the form. After you sign up, we confirm by text before sending other texts. If you leave the service box unchecked, we will call or email you about your request instead of texting.
  • By texting us first: if you text one of our business numbers, we will reply to your messages about your request. For other service texts, check the service box or tell us you'd like them.
  • By telling us: if you tell us on a call or in person that we may text you about your request or job, we note it in our records and confirm by text.

Marketing texts are sent only if you check the offers box on our website. Before any marketing text, we send a text confirming you joined Crestwork Offers & Reminders. None of the other ways of joining above sign you up for marketing texts.

Joining a text program is never a condition of buying anything from us. You must be 18 or older and the account holder or an authorized user of the phone number you give us.

4. Cost

We do not charge for our texts. Message and data rates may apply from your wireless carrier, depending on your plan.

5. How to stop texts

Reply STOP to any text. We also honor UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE and OPT OUT, and any message that reasonably tells us you want to stop. If you reply STOP or another opt-out word our system recognizes automatically, you may receive one text confirming you are unsubscribed; requests we process by hand are handled without a confirmation text. Either way, you get no further texts from Crestwork Home & Property Care (service or marketing) unless you sign up again. Replying START to the same number resumes the Crestwork texts you had joined, or you can ask us.

Our moving brand, Mindful Movers, runs its own text programs with its own consent and opt-out. A Crestwork STOP doesn't change texts you agreed to get from Mindful Movers; to stop those, reply STOP to a Mindful Movers text. If you reply STOPALL, or tell us to stop all texts from our company, we'll stop texts from both Crestwork and Mindful Movers.

A STOP reply stops texts from that number right away. We update our other numbers and systems as soon as we see it, normally within one business day. You can also opt out by calling us, writing to us, or telling a team member. We process every opt-out as soon as possible, and always within 10 business days. If you opt out while a job is scheduled, we will contact you by phone or email about that job.

6. Help

Reply HELP to any text or call us at (615) 660-0917, or email info@crestworkcare.com.

7. Your number and carrier delivery

Please tell us if you change or give up your phone number so we do not text the wrong person. Wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by your coverage, device or carrier.

8. Privacy

Our Privacy Policy explains how we handle your information.

9. Changes and contact

We may update these terms by posting a new version on CrestworkCare.com with a new effective date. If a change materially affects a program you joined, we will tell you by text, and you can opt out at any time.